Shipping and returns

Shipping

Products are shipped to all countries in Europe and on request to other countries worldwide.
All products are being shipped directly from our central warehouse in the Netherlands.

We do not ship to P.O. boxes.
When the product is on stock, the delivery period is approximately 1 week. We will send you a confirmation e-mail when your order has shipped. Fair Furniture is not responsible for any damage due to delay in the delivery.
In the event that we are unable to ship to your country, you will be notified that your order has been cancelled and you will be issued a refund.

You are responsible for entering the correct delivery address. When, due to incorrect or incomplete entries, your order cannot be delivered, we may charge additional delivery costs.

Our packages are usually shipped through our partners DHL and Cheap Cargo.

Returns

When purchasing products online, the consumer can cancel the contract without giving any reason within 14 days after receiving the order.
During this period the consumer will treat the product and packaging with care. He will only unpack the product to the extent that is necessary to assess the product. If he exercises his right of withdrawal, he will return the product with all accessories and – if reasonably possible – in its original packaging.

Costs of return

The consumer is responsible for returning the product to the warehouse of Fair Furniture. If the consumer exercises his right of withdrawal, the cost of return shipping will be borne by the consumer.
Fair Furniture will refund the paid order amount as soon as possible but no later than 30 days after the cancellation.

To return an item please email us at sales@fairfurniture.com

Exchange

If you want to exchange the product, please contact us at sales@fairfurniture.com